What is Virgin Atlantic’s procedure for managing flight changes?
  • September 26th 2024
  • Travel tips
  • Travomint

What is Virgin Atlantic's procedure for managing flight changes?

After booking a flight ticket with Virgin Atlantic, there are always a few passengers who want to make the changes because of their unexpected circumstances. For such situations, the airline has provided the option to make changes to the reservation. There are multiple procedures available that you can use to modify the ticket easily. Before understanding the procedure, you must go through the terms and conditions to learn about the airline's terms and conditions. Read the described details to get information on the policies, procedures, and other related guidance.

Virgin Atlantic Flight Change policy: 

  • No fee will be charged for making any changes to the flight within the first 24 hours of booking the ticket.
  • After 24 hours, you will be charged a penalty fee for modifying the reservations.
  • The airline allows its passengers to make changes to their reservation up to 3 hours before the flight's departure.
  • Passengers are provided the option to make changes to the flight date, destination, seat, and personal information.
  • Frequent flyer members can use their Virgin Points to get an upgrade on their seats.
  • In case the flight was delayed for more than 4 hours or cancelled by the airline, free reschedule is offered or get a full refund. 
  • If you have booked the flight ticket via a third party or travel agent, then communicate with them only for your flight change.

Methods to change flight on Virgin Atlantic:

Through the official website/mobile app, you can easily make changes to your Virgin flight via the airline's website or the mobile app. You have to enter the required information in the "My Bookings" section and will be able to make the required modification as you choose. Once you pay the charges, the airline will immediately email the updated ticket. If you want to learn about the complete process for online flight change, then go through the given points:

  • Open the airline's website or the mobile app on your device.
  • Go to the "My Bookings" section from the menu.
  • Write down your "Booking Reference" along with the "First and Last Name of the passenger" as printed on the ticket.
  • Tap on the option to make the preferred changes to your booking.
  • Follow up the steps on the display and pay the relevant charges.

Through phone number - You can also dial up the Virgin Atlantic phone number (0344 209 2722) and talk to a live executive to make changes to the flight. As you get a hold of a live person, they will not only share the relevant flight details but also assist you with the changes. Below are the steps for changing the flight over the phone call:

  • Give a call to the Virgin Atlantic telephone number.
  • Select the preferred option from the IVR instructions.
  • Your call will then get through to someone from customer service.
  • Share the flight information and explain the changes you would like to make to the ticket.
  • The executive will provide you with the relevant details and assist in making the modifications.

What are the charges for changing flights on Virgin Atlantic?

Virgin Atlantic does not charge any fee for making changes within 24 hours of the booking. The charges for Virgin Atlantic flights change depending on the ticket fare and days left for the departure. The average penalty fee for Economy/Premium ticket holders is around $250, and for the class ticket holders, it's $450. Passengers traveling with an infant or booking the award ticket will receive some waiver on the fee. To get any further information regarding the flight change fee, reach out to customer service, and they will get you the answer.