British Airways special assistance for passengers with disabilities:

British Airways aims to provide quality services to all customers, including passengers with disabilities. Due to their physical incapabilities, flight travel becomes quite complex for them. The concerned airlines offer various assisting amenities to such flyers, ensuring they face no hassle during their flight journey and can commute comfortably. Read ahead to learn about the valuable components of the respective airline's special assistance facility, such as the type of support they provide, how to request their services, etc.

What kind of disabled assistance does British Airways provide?

• Mobility Restrictions: The airline concerned provides commuting facilities to passengers with mobility issues. They offer a wheelchair or electric buggy at the airport, assistance with the stairs, a specialist aisle chair, and assisted transfer to seats. Please note that the dimensions allowance for wheelchairs and mobility aids is based on the destination of your flight and should not exceed 250 kg.
• Blind or low vision: Customers with any vision disability can travel conveniently with the concerned airline because of their assisting facilities. British Airways provides an escort to assist you through the arrival and departure airport (upon request); the Aira app offers personalized help to low-vision people and allows you to carry a service dog free of charge in the cabin.
• Deaf or hard of hearing: Deaf or hard-of-hearing individuals will receive guidance through the terminal, from check-in to boarding. Moreover, the onboard screens will display subtitles, and you can also request individual safety briefings. They also provide compatible headphones to access in-flight entertainment facilities efficiently.

How do I request assistance from British Airways?

Visit the British Airways website to request special assistance:

Consumers mostly find online methods more straightforward to execute and user-oriented. You can request selective services for physically challenged individuals through the British Airways website. They provide different assisting services through the "Manage Booking" tab, which is particular to the type of disability the passenger has. Please note that you should request these services at least 48 hours prior to the scheduled flight departure. Follow the steps below to request special assistance for your disabled flyer through the concerned airline's website:

• Browse the official website of British Airways to commence the procedure.
• Hover on the "Manage" tab at the top of the home page to proceed further.
• Enter the passenger's "Last Name" and "Booking Reference" in the field box.
• Press the "Find my booking" button to view your flight reservations.
• Go to the "Request Special Assistance" section and ask for the required amenities.
• Click the "Submit" button to complete the process and send your request.

Request special assistance by dialing the British Airways Helpline Number:

The online process may seem complicated to first-time users, and they may search for a method that provides assistance for processing easily. In such cases, you should approach the concerned airline representatives by dialing the British Airways Disability Assistance Number - 0800 408 1100. They provide call assistance from 8 a.m. to 6 p.m. from Monday to Saturday. Please note that the concerned airlines also offer other numbers for deaf or hard-of-hearing consumers. You can find these numbers on their website.

Do disabled passengers require a travel companion on British Airways?

According to the British Airways guidelines, disabled passengers must be able to execute the following tasks on their own on the flight journey: (i) Communicate with the crew members, (ii) Unfasten your seat belt, (iii) Retrieve and lift a life jacket, (iv) Fit an oxygen mask, (v) Lift yourself, and (vi) Reach an emergency exit unaided. If the disabled traveler cannot do the listed things without external assistance, they are required to travel with a companion; otherwise, they will not be allowed for the flight travel with the respective airline.