Eastern Airways is a British regional airline that operates domestic, international, and private charter flights and helps around 800,000 passengers fly with the airline annually. Headquartered at Humberside Airport, this airline is known for its safety, regional connectivity, and customer service. If you are looking forward to flying with Eastern Airlines, then you must also know about Eastern Airlines's cancellation policy and how to get a refund. In this article, we will discuss the ways and guidelines regarding cancellation and refund. So, let us briefly look at Eastern Airlines' cancellation and refund policy.
Cancellation Policy of Eastern Airways
Eastern Airways' cancellation policy consists of rules and guidelines, including ways to cancel a ticket based on the passengers' convenience. Let us look at the information and details of Eastern Airways' cancellation policy, which will also determine the refund and fees.
Eastern Airways rules for Flight Cancellation.
Eastern Airways' rules and regulations about cancellation are easy to understand and simple to implement. Below are some of the important rules of the policy.
- If the passenger cancels the ticket within 24 hours, the airline does not charge any fee for the cancellation.
- The price you have paid during the booking will be returned after the cancellation of refundable tickets.
- Non-refundable tickets can not be requested for cancellation, as there will be no refunds.
- Tickets can be canceled by calling the airline's customer support or visiting their website.
- If the flight gets canceled by Eastern Airlines, then the passengers will be awarded compensation by the airline.
Eastern Airways 24-Hour Cancellation Policy
Eastern Airways' cancellation policy is useful for passengers and customers who are planning to cancel their tickets. According to Eastern Airways' 24-hour cancellation policy, the airline does not charge any cancellation fee if the request for cancellation is made within 24 hours. Passengers must ensure that the scheduled departure time of the flight is more than 7 days from the date of booking.
Methods of Cancelling a ticket.
There are several methods through which passengers can cancel their tickets. Let us take a look at some of these methods.
- Method 1: Using the Website: This method requires the customers to visit the official website of the airline of Eastern Airways; after that, you have to follow a procedure and steps that will allow you to cancel the tickets.
- First, you have to log in to Eastern Airways' website.
- Then, you have to navigate and click on the "Manage Booking" option.
- After that, you have to select your booking that needs to be canceled.
- Once you select the booking, you have to provide the instructions that will appear upon completion of each stage.
- Finally, they will have to click on the "Yes, Cancel" option to cancel your ticket.
- Method 2: Call Customer Support: There is also an offline method of cancellation, which is useful for passengers who are having trouble during the online process. In such cases, customers or passengers can call the representatives of the call center or email the concerned authorities. Customer service can be reached by filling out the "Contact Us" form, which will be provided on Eastern Airways' website. Customer service will provide you with the required solution for your queries and issues.
Refund Policy of Eastern Airways
Eastern Airlines' refund policy ensures that customers who have canceled their flights receive an adequate refund. However, not all tickets are refundable, but customers can get refunds for ticket cancellations. The details and information about the refunds are written on the ticket, or one can learn about the policy by getting in touch with customer service.
- A complete refund can be returned to the passenger for any ticket airways that comes under the 24-hour policy of Eastern Airways.
- The benefits of the refund can not be offered to the passengers for all the tickets that are canceled after the 24-hour booking.
- Only the refundable tickets are eligible for a refund after the cancellation, and the customer can learn about the type of ticket used at the time of booking.
- To request a refund, customers have to fill out a form that will be provided on the airline's official website.
- After the initiation, the refund will be credited to the account by the original payment method within 7 to 10 days of applying.