Visiting your desired destination with Virgin Atlantic Airlines is always a memorable experience as the airline will provide you with different services and facilities that will help make your travel more comfortable. The airlines also understand that before or after making the bookings, certain customers have queries regarding the baggage allowance, travel policies of the airlines, instructions for check-in, etc, due to which they want to communicate with the representatives of the airlines. So, to resolve the queries of those customers, the airlines allotted a customer service team, but if you want to communicate with them, they will need to go through the steps below.
Virgin Atlantic Airlines provides customers with different contact numbers according to the destinations and queries so that every customer can take real-time information with the executive of that destination or query. If any customers have general questions and want to communicate over call, they will need to call this number + 1 800 862 8621 and then choose the language in which they want to continue the call. Afterward, go through the IVR options and select which relates to the queries. Doing that, the call will be forwarded to the expert, who will guide you accordingly.
You can also get assistance from Virgin Atlantic Airlines customer service over chat, and the chat option will help you the most if you are in a situation where you cannot communicate appropriately but also want to resolve the queries. The chat option is the best option if you have short queries, and this option is available for 24 hours to provide you with real-time solutions to the queries. If you do not have information about the communication process over chat, you will need to use the points mentioned below.
Yes, you can also use the Virgin Atlantic customer service contact form to share your queries, and remember that the contact form will only help you if you have any documents related to the queries you are looking to share, such as your flight tickets, medical documents, etc. The contact form is available on the Contact Us page of the airlines, but if you do not have information about sending the queries over there, you will need to go through it below.
Yes, the customer service team of Virgin Atlantic is available 24 hours a day to provide you with real-time solutions to queries. Still, the preferable time for assistance is in the early morning as the number of calls is less, so your call will never be stuck on hold. Still, all the modes of communicating with Virgin Atlantic customer service are available for 24 hours, which will help the most to those who have queries about last-minute flights, lost baggage details, status of the flight, etc.