Flight journey leads to disconnectivity with the outside world due to no internet access." Virgin Atlantic debunks this misconception by offering stable, secure, and strong inflight Wi-Fi connections, allowing you to surf social media, stay updated about the news on the ground, facetime your close ones, and whatnot. All their aircraft are featured with Virgin Atlantic Wi-Fi, so you can continue your web activities without any hassle. Read ahead to learn more about their Wi-Fi facility and find answers to the most commonly asked questions.
Flyers often face issues accessing the onboard Wi-Fi because they lack knowledge of how to connect their devices to the inflight internet connection. Virgin Atlantic offers an extremely user-friendly and effortless procedure to connect the passengers' devices to the onboard Wi-Fi. Follow the steps below to learn how to access the onboard Wi-Fi of the concerned airline. Please note that you can seek the help of the inflight cabin crew if you are facing issues connecting your device to their Wi-Fi.
The type of online activities allowed to be performed onboard varies from passenger to passenger based on the type of package purchased, whether they are flying on short-haul or long-haul flights, and other factors. Generally, the Virgin Atlantic Wi-Fi gives access to a wide variety of online services, such as messaging, voice and video calls, web browsing, social media surfing, accepting and sending emails, and streaming web content.
The service charge you have to pay to access the onboard Wi-Fi of the concerned airline varies depending on the type of flight selected, the duration of the flight, the booked cabin class, your membership tier, and other factors. Generally, Virgin Atlantic Wi-Fi packages cost from $2.99 to as high as $29.99 based on the type of plan selected. Please note that the concerned airline will email you before your journey to inform you about the Wi-Fi packages.
Virgin Atlantic offers its Wi-Fi service in all its carriers and for the entire flight duration: from the moment the flight takes off and reaches 10,000 feet till the time it goes below 10,000 feet on landing. Please note that due to some geographical internet-restricted zones, the concerned airline's internet connection will be switched off until the flight has flown through that specific area. For further information and assistance, please get in touch with their technical team or visit their website.
Though Virgin Atlantic provides internet connectivity in all its carriers, there are specific areas and regions that restrict onboard Wi-Fi connectivity. The concerned airline has Wi-Fi coverage over a broad base, including several continents and oceanic regions. Some examples of its routes include Las Vegas, Seattle, New York, Washington, Orlando, Miami, and many others. Please note that the network coverage area varies depending on the aircraft selected, such as A333, A339, A350, or B787.
Virgin Atlantic allows almost all kinds of electronic devices to be connected to onboard Wi-Fi. These devices include mobile phones, tablets, Readers, laptops, and music players. Please remember to put these devices into flight mode and purchase the appropriate Wi-Fi package to ensure you can seamlessly use your devices and enjoy your flight journey.